Customer Care and Warranties

Customer Care

Crossman Homes are extremely proud of the reputation they hold and strive to deliver a faultless service during and after the purchase of your new home.

Your new home has been individually designed and built to the highest of standards using skilled and commited local team. You also have the added reassurance of a Ten Year Buildmark Warranty Policy from NHBC, LABC or Architects Certifcate.  This means that your new home is insured against any structural defects for ten years from the day you legally complete.


All building work carried out by Crossman Homes Ltd is covered by the following warrantees:

  • 1 year full warrantee (on all minor defects)
  • 2 year limited warrantee (on selected minor defects)
  • 10 year structural warrantee (on all major structural defects)

A copy of our Policies for both our Extension Works and New Build Homes can be veiwed below...

Extensions Policy

New Builds Policy

Please contact us for full terms and conditions.

Manufacturers offer various guarantees on their products, details of which can be provided on request.

All new build projects are subject to a full 10-year warrantee and insurance policy. Available from either NHBC, LABC or Architects Certificate.

Customer Care can be contacted by email on